NHIA orders HMOs to approve treatment within one hour
The National Health Insurance Authority has implemented a new directive aimed at reducing delays in accessing healthcare services and enhancing patient care. It said the authorisation of care and issuance of authorisation codes by Health Management Organisations shall no longer exceed one hour from the time of requests by providers and healthcare facilities are to promptly submit requests for authorisation codes to HMOs to mitigate service access delays to enrollees. […]